CLIENT CARE / PLAIN LANGUAGE
How can we help?
ClientAtlas is live and fully operational. Our support team can help with checkout, activation, and product access.
Last updated: August 1, 2026CONTACT SUPPORT
Write directly to our team
Describe what happened and include the email used at checkout. We normally reply within one business day.
support@clientatlas.company ↗Purchase or payment
For a checkout, charge, receipt, or payment-method question, include your PayPro Global order ID, checkout email, and selected ClientAtlas edition. Never send complete card details or banking credentials.
Activation or delivery
Activation instructions are sent automatically after PayPro Global confirms payment. Check spam and promotions first. If the message is missing, send us your order ID and checkout email so we can verify delivery.
Product access
Tell us which edition you purchased, the page where the issue appears, your browser and device, and the exact error message. A screenshot is helpful, but never include a password or secret activation code.
Refund request
Read our Refund Policy, then email us with the order ID, purchased edition, checkout email, and a short explanation. PayPro Global handles approved payment returns.
Service status
ClientAtlas is a live, production-ready product. If a temporary service issue prevents access, contact us and we will investigate it using the details you provide.